This Privacy Policy (hereinafter, the "Privacy Policy" or the "Policy", interchangeably) describes how VILLALU will handle your personal data within the context of the relationship it maintains with you for the use of this website (hereinafter, the "Website").
General Information:
VILLALU is legally incorporated under the business name Corporación Turística Uchurco S.A.C., identified with RUC 20603107439 and headquartered at Prolongación Alerta S/N, Tarapoto, Peru.
By registering on the Website, you, as a user, acknowledge that you have been duly informed by VILLALU of the practices, uses, and policies detailed below. This Policy outlines the privacy practices of the Website operated by VILLALU in compliance with Law 29733, the Personal Data Protection Law (hereinafter, "PDPL"), and Supreme Decree 3-2013-JUS, the Regulation of the Personal Data Protection Law (hereinafter, "RPDPL").
For the purposes of this Policy, any reference to “we,” “us,” or “our” refers to VILLALU; and any mention of “the User,” “the Users,” or any variation thereof refers to all individuals other than VILLALU who are registered as users of the Website.
PERSONAL INFORMATION WE COLLECT FROM THE USER
VILLALU receives and stores the information that Users provide when registering on the Website, in order to develop our relationship and provide our services.
All information provided by the user must be true, complete, and accurate. Each User is responsible for the truthfulness, accuracy, validity, and authenticity of the information provided.
User information is necessary for the execution of the contractual relationship, and therefore must be provided. Otherwise, it will not be possible to contract the products and services offered by VILLALU.
If a registration is made on behalf of a third party, the user declares that they have obtained the third party’s consent before providing us with their personal information.
INCLUSION OF USER INFORMATION IN VILLALU’S DATABASE AND RETENTION PERIOD
The personal information provided by Website Users will be stored in our database.
Personal data will be kept for the duration of the User’s relationship with VILLALU, and for ten (10) years after it ends, in order to comply with applicable legal obligations. After this period, the data will be deleted.
MINORS
To access VILLALU’s services, the User must be of legal age. It is important to note that the age of majority will depend on the legal provisions established in the User’s country of residence.
If VILLALU detects or suspects that information from minors has been registered, it will be removed from our database as soon as possible.
HOW DO WE COLLECT INFORMATION?
In order to receive VILLALU’s services, the User provides personal information through the following means:
- Direct communication (via phone call, email, and/or any other form of communication) with VILLALU.
- Requests for registration, information, acquisition, and/or support related to any VILLALU product or service.
- Voluntary online or physical surveys.
As mentioned in Section I above, all collected data is necessary for the execution of the relationship with the User and will therefore be processed solely for that purpose.
PURPOSE OF DATA PROCESSING
User information may be processed for the following purposes:
- To provide products, services, or complete the information required for such purposes.
To handle and process User registration and/or subscription requests, provide User support, verify the accuracy of the information provided, and respond to User inquiries. - To manage and administer the personal and/or corporate accounts that Users maintain on the Website.
INFORMATION SECURITY AND CONFIDENTIALITY
Personal information will be handled with the legally required level of protection to ensure its security and to prevent unauthorized alteration, loss, processing, or access. VILLALU safeguards your personal information in accordance with the security and confidentiality standards and procedures required in Peru under the Personal Data Protection Law (PDPL).
VILLALU does not transmit, disclose, or share the personal information it collects with third parties other than the owner of that information, except when required by public authorities or in strict compliance with a legal obligation.
DATA PROCESSORS
VILLALU has processing agreements with the following third-party companies, in order to provide the services requested and/or contracted by Users:
BBVA, based in Peru, for payment processing.
IZIPAY, based in Peru, for payment processing.
RIGHTS OF ACCESS AND INFORMATION, RIGHT TO RECTIFICATION, UPDATE AND INCLUSION, RIGHT TO CANCELLATION OR DELETION, AND RIGHT TO OBJECT
You may exercise your rights to access, rectification, cancellation, revocation, and objection by submitting your request to: corp.uchurco@gmail.com
REVIEW AND MODIFICATION OF THE PRIVACY POLICY
VILLALU may unilaterally modify this Privacy Policy at any time. Any changes regarding how VILLALU uses personal information will be reflected in future versions of this Policy, which will be published on this Website. Therefore, we recommend reviewing the Privacy Policy periodically.
Any substantial changes to the processing of personal information will be communicated to Users in a timely manner. Additionally, all changes will always be subject to the PDPL and its Regulations.
If the User does not agree with the revised Policy, they must immediately stop using our services.
CONTACT AND ADDRESS
If you have any questions about this Privacy Policy, VILLALU’s practices, or registration on the VILLALU website, you may contact us at: corp.uchurco@gmail.com
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