Terms and Conditions

Identification Information

Corporacion Turistica Uchurco sac. (hereinafter referred to as Villa Lu)
Address:
R.U.C.: 20603107439
E-mail: Corp.uchurco@gmail.com

User Access and Acceptance

These Terms and Conditions govern the access and use of the Website by the User. The term “User” applies to anyone who browses or uses the Website.

Access to and use of the Website is free of charge, except for certain services provided by Villa Lu that may have specific conditions.

By browsing the Website, the User fully and unconditionally accepts all provisions of these Terms and Conditions.

Modification of Terms and Conditions

Villa Lu reserves the right to modify, update, or expand these Terms and Conditions at any time.

Any such changes will be published immediately, and it is the User’s responsibility to review the Terms and Conditions in effect at the time of use.

If a User does not agree with the modifications, they must inform Villa Lu. Upon rejection, their account will be deactivated, and access to the service will be revoked.

Use of the Website

Services provided through this Website are only available to individuals legally permitted to enter into binding contracts under applicable law. By accessing the Website, the User declares they are at least 18 years old and legally capable of assuming obligations.

The User agrees to use the Website in accordance with the law, these Terms and Conditions, moral standards, public order, and the following guidelines:

Not to use the Website for illicit and/or illegal purposes or effects, or contrary to the content of these Terms and Conditions, harmful to the interests or rights of third parties, or in any way that may damage, disable, impair the platform, or prevent normal enjoyment of the Website by other Users.

Not to destroy, alter, disable, or otherwise damage the data, programs, electronic documents, and others found on the Website.

Not to obstruct access to other Users through the massive consumption of computing resources through which VILLALU provides the service, as well as not to perform actions that damage, interrupt, or generate errors in said systems or services.

Not to attempt to penetrate or test the vulnerability of a system or network of the Website itself, nor to breach the security, cybersecurity, or authentication measures of the same.

The User agrees to make appropriate use of the content offered on the Website and not to use them to engage in illegal activities, as well as not to publish any type of illicit content.

Not to use unlawful, abusive, threatening, obscene, vulgar, racist, sexist, discriminatory language or any language considered inappropriate, nor to post content that may harm or impair another User's personal network or computer.

In the event that a User violates the provisions of this section and, in general, these Terms and Conditions, VILLALU may proceed to carry out one of the following actions, depending on the severity or repetition of the violation:

  • Warning the User
  • Temporary suspension of the User’s account
  • Permanent cancellation of the User’s account
  • Legal actions for civil or criminal liabilities

Registration and Responsibility for Passwords

Registered Users will have a personal key or password with which they will be able to access their personal account. Each User is responsible for their own password and must keep it strictly confidential, without revealing or sharing it, under any circumstances, with third parties. Each User is responsible for all actions carried out using their password. Any action performed through a User’s personal account is presumed to have been carried out by the account holder.

In the event that a User becomes aware that a third party knows and/or is using their password and personal account, they must notify VILLALU immediately.

VILLALU will not be held liable for any damage related to the disclosure of a User’s name or password, or for any use that any person may make of the User’s name or password.

VILLALU may require a User to change their username and password if it considers that the account is no longer secure, or if a complaint or report is received regarding a username that violates the rights of third parties. Likewise, it may reject a User’s registration, cancel their account or deny access to the services offered by the Website, by way of reference, but not limited to, in case of breach of these Terms and Conditions or in the event of possible legal infringements or improper use of the Website.

Intellectual Property

All intellectual property rights of the Website and its contents and designs belong to VILLALU or, where applicable, to third parties. In those cases where they are owned by third parties, we have the necessary licenses for their use.

The reproduction, distribution, transformation, public communication, and making available of all or part of the contents of the Website, on any medium and by any technical means, without the authorization of VILLALU, is expressly prohibited. The User agrees to respect the industrial and intellectual property rights owned by VILLALU and third parties.

Likewise, it is expressly prohibited to use or reproduce any registered trademark, name or logo appearing on the Website without the prior written authorization of VILLALU, as well as the use of the software that operates the Website, except for those uses permitted under these Terms and Conditions.

 

VILLALU is not responsible for any possible damages or harm to the Website that may arise from interferences, omissions, interruptions, computer viruses, breakdowns, or disconnections in the operation of this electronic system, caused by circumstances beyond VILLALU’s control, delays or blockages in the use of this electronic system caused by deficiencies or overloads in the Internet system or other electronic systems, as well as for damages that may be caused by third parties through illegitimate intrusions beyond the control of VILLALU.

Personal Data

The various personal data processing activities that VILLALU carries out through the Website, as well as the purposes of such processing, will be detailed specifically in the Website’s Privacy Policy, which the User can access through the following link: Privacy Policy.

Communications

The User expressly agrees that the email address provided in the registration form will be the official means of contact between the Website and the User. It is the sole responsibility of the User to ensure that said email address is always active and functional in order to receive all communications from the Website.

Messages or communications from the Website to Users may only come from the official pages or accounts of the Website on social media or other means. If it is detected that a User is sending communications or making publications on behalf of the Website, VILLALU will initiate the corresponding corrective and legal actions to protect other Users from possible confusion or risks.

On the other hand, any communication that the User wishes to send to the Website must be made to the following email address: corp.uchurco@gmail.com

Force Majeure

VILLALU will not be liable for any delay, performance failure or interruption in the provision of services that may result directly or indirectly from any cause or circumstance beyond its reasonable control, including but not limited to failures in equipment or electronic or mechanical communication lines, theft, operator errors, severe weather, earthquakes or natural disasters, strikes or other labor issues, wars, or governmental restrictions.

Complaints Book

In accordance with the provisions of the Consumer Protection and Defense Code, Law No. 29571, the Website makes a virtual Complaints Book available to the User so that they may register their formal complaints or claims about the services offered through the Website. It can be found at the following address: https://otorongo.pe/libro-de-reclamaciones/

Authorities and Legal Requirements

VILLALU cooperates with the competent authorities and with third parties to ensure compliance with laws related to the protection of intellectual and industrial property rights, fraud prevention, consumer protection, and other matters.

VILLALU may disclose the personal information of Website Users upon request by competent judicial or governmental authorities, to the extent it deems necessary, for investigations conducted by them, when it involves criminal or fraud investigations, or those related to computer piracy, copyright violations, infringement of intellectual property rights, or other illegal or unlawful activities that may expose the Website or its Users to legal liability.

Likewise, VILLALU reserves the right to communicate information about its Users to other Users, government entities, authorities, or third parties, when there are sufficient reasons to believe that a User’s activity is suspected of attempting to commit a crime or harm other individuals. This right will be used by VILLALU at its sole discretion when it considers it appropriate or necessary to maintain the integrity and security of the Website and its Users, to enforce these Terms and Conditions, and to cooperate in the enforcement and observance of the law.

No Partnership or Employment Relationship

A User’s participation on the Website does not constitute nor create any partnership, agency, mandate contract, nor any employment relationship between the User and VILLALU.

Applicable Law and Jurisdiction

These Terms and Conditions are governed by Peruvian law, and any dispute arising in connection with the validity, application, or interpretation thereof, including the Privacy Policy, shall be resolved in the courts of Cercado de Lima.

Legislative Decree No. 1524

As of January 1, 2024, Legislative Decree No. 1524 takes effect, whereby if the user offers a good and/or service, they must include in all their advertisements the Company Name and RUC.

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